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Shipping & Delivery
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- Shipping & Delivery
At HappyHeart, we aim to deliver your orders quickly, safely, and efficiently across India.
Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not shipped on Sundays or public holidays
- During high demand periods, processing may take slightly longer
Shipping Time
- Estimated delivery time: 3–7 business days across India
- Remote or rural areas may take 5–10 business days
Delivery timelines may vary depending on location, courier availability, and external factors.
Shipping Charges
- We offer Free Shipping on most orders
- In some cases, a small shipping fee may be applied at checkout
All charges (if any) will be clearly shown before placing the order.
Cash on Delivery (COD)
- COD is available on selected orders and locations
- Additional COD charges may apply
- Orders may require confirmation via call or WhatsApp before dispatch
HappyHeart reserves the right to cancel unverified COD orders.
Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email
- You can track your order directly through the courier partner’s website
Delivery Issues
If you face any issues such as:
- Delay in delivery
- Package not received
- Incorrect delivery status
Please contact us within 48 hours of the expected delivery date.
Incorrect Address / Failed Delivery
- Ensure your shipping details are accurate while placing the order
- HappyHeart is not responsible for delays or losses due to incorrect address
- If delivery fails due to customer unavailability, re-shipping charges may apply
Damaged Package
If you receive a package that appears damaged:
- Do not accept the package if visibly tampered
- Or record an unboxing video and contact us within 48 hours
Contact Us
For any shipping-related queries:
- Email: support@happyheart.co.in
- Website: https://happyheart.co.in