Who we are

Our website address is: https://happyheart.co.in. HappyHeart is an e-commerce platform that offers a wide range of products including home essentials, gadgets, lifestyle items, and more, designed to provide a smooth and reliable shopping experience.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help with spam detection and security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website (for example in reviews or profiles), we recommend avoiding images that include embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images uploaded on the platform.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login details and screen preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login session will remain active for two weeks. Logging out will remove these cookies.

If you edit or publish content, an additional cookie will be stored in your browser. This cookie does not contain personal data and only indicates the post ID of the edited content. It expires after one day.

Embedded content from other websites

Articles or product pages on this site may include embedded content such as videos, images, or external product links. Embedded content behaves the same way as if the visitor has visited the external website directly.

These third-party websites may collect data about you, use cookies, include additional tracking, and monitor your interaction with their content, especially if you are logged into their platform.

Who we share your data with

We do not sell or trade your personal data to third parties. However, your data may be shared with trusted services such as payment gateways, shipping partners, and technical service providers to complete your orders and improve our services.

If you request a password reset, your IP address will be included in the reset email for security purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

For users who register on our website, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal data at any time (except username). Website administrators can also access and modify this information when necessary.

Order-related information may be retained for legal, accounting, and customer service purposes.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You may also request deletion of your personal data.

Please note that some data may be retained for administrative, legal, or security reasons as required by applicable laws.

Where your data is sent

Visitor comments may be checked through automated spam detection services. Additionally, data related to transactions may be processed through secure third-party services such as payment gateways and logistics providers to ensure order fulfillment.